What is the Role of the ACCC if you have a complaint?
A question we're often asked and I thought it might be worth reposting what the ACCC themselves state: Role of the ACCC The ACCC is responsible for regulating compliance with the Code and can take enforcement action to enforce the Code, where appropriate. When the ACCC receives a complaint about an alleged breach of the Code it undertakes a preliminary assessment of the complaint. An initial confidential discussion with the complainant may be necessary as part of this assessm