What we do
We provide consulting and training services to the industry, often in partnership with the representative industry groups. The dedicated teams has developed a deep understanding of the issues and challenges faced by the different parts of these unique industries.
Understanding the Hort. Code
of Practice
Negotiating with buyers and agents
Duration: 2 days
Format: Classroom
Quick Overview
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What makes buyers tick – how are they measured and what are their KPIs
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What is your proposition? Why should I pay more for your products?
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Where does the power sit and can it be influenced?
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The principles of negotiating and the ‘rules of the road’
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Identifying and using negotiation tactics

Leveraging the Grocery Code

Duration: 6 hours
Format: Classroom
Quick Overview
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What is the Grocery Code and does it matter?
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How is the Code relevant to growers?
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What does ‘good faith’ and ‘reasonable’ mean?
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Understanding your contracts
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Who sets the price and how?
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What happens if your products are rejected?
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How can you use the Code in your negotiations with buyers?
Understanding the Hort. Code
Duration: 3 hours
Format: Classroom
Quick Overview
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What is it and who does it apply to?
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Understanding your Horticulture Produce Agreement (HPA)
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What can be negotiated and how?
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Who sets the price?
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When can products be rejected and what happens next?
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How can you make complaints?

Competition and Consumer Code

Duration: 3 hours
Format: Classroom
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How does competition law impact on horticulture?
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What role do you play in the market – does the ACCC care?
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What is collusion and price fixing?
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Talking price – what can you say, what can’t you say?
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Working with your competitors
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It’s OK to say your product is the best isn’t it?
Leadership and Coaching
Duration: 2 days
Format: Classroom
Quick Overview
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What is good leadership?
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Understanding your team – what profile are you, what profile are they? (DISC assessment)
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Who to coach, when, where and why?
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Creating a coaching plan that works for the person/team
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Principles of coaching – creating real behaviour change
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Having difficult conversations
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Recognising and rewarding success

Partners






